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Announcement |
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Medicaid coverage for use of telehealth continues: Med-QUEST wants to assure all Medicaid members and providers that telehealth is still a covered way to receive and provide care. There is some confusion because the federal government shutdown has limited Medicare’s (NOT MEDICAID’s) ability to cover telehealth. We encourage all Med-QUEST members and providers to proceed as normal regarding use of telehealth. |
Med-QUEST is analyzing HR 1 and the impact this bill will have on how we currently operate our Medicaid program. As we move through understanding the details and timelines of the new rules and requirements, please know that the Department of Human Services and its Med-QUEST division remains true to our dedication to the health and wellbeing of our people. We encourage all of our members to continue to access healthcare by making and keeping appointments with your health care professional and picking up any medications that are prescribed. We will provide notice to any member of any changes to their coverage well in advance of any change being implemented.
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Our mission is to empower Hawai'i’s residents to improve and sustain wellbeing by developing, promoting and administering innovative and high-quality healthcare programs with aloha. We hope you find the information we have provided helpful.
An easy and convenient way to apply for Medicaid, you will be directed to our new secured Medicaid Online eligibility application (KOLEA).
Use our provider directory to find a Primary Care Provider or a Specialty Health Care provider by clicking on the following link.
Find out what medical services are provided to children, adults, pregnant women, aged, blind, and disabled Medicaid eligible beneficiaries.
View available resources in the community that can help you and your family such as: long-term care, housing assistance, community partners, and more.
The Department of Human Services/Med-QUEST Division complies with applicable federal and state civil rights laws and does not discriminate, exclude people, or treat people differently because of:
Additional protected groups are covered under Hawaii Revised Statute.
Department of Human Services/Med-QUEST Division provides free aids and services to people with disabilities to communicate effectively with us, such as:
The Department of Human Services/Med-QUEST Division provides free language services to people whose primary language is not English, such as:
If you need these services, contact Med-QUEST Division at 1-877-628-5076.
If you believe the Department of Human Services/Med-QUEST Division has discriminated in any way on the basis of race, color, national origin, age, disability, sex/gender (expression or identity) or any protected groups that are covered under Hawaii Revised Statute, currently or will be added later, you may file a discrimination complaint at:
State of Hawaii, Department of Human Services
Personnel Office / Civil Rights Compliance Staff
P. O. Box 339
Honolulu, Hawaii 96809-0339
(808) 586-4955 or 711 for relay services
DHSCivilRightsBox@dhs.hawaii.gov
You may file a discrimination complaint in person or by mail, fax, or email. DHS discrimination complaint and consent/release forms are available at http://humanservices.hawaii.gov in the Civil Rights Corner under forms.
You can also file a discrimination complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
USHHS Discrimination Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
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Do you need help in another language? We will get you a free interpreter. Call 1-800-316-8005 to tell us which language you speak. (TTY: 711).
